General
Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily. If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies.
Personal Limits
If you require further information or assistance regarding Personal Limits, please contact our support team at [email protected] Limits can be amended at any time. A decrease in the limit will take effect immediately, however an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions.
- Deposit Limit: A limit on your deposits for a day, a week, or a month.
- Loss Limit: A limit on your losses in the casino for a day, a week, or a month.
- Wager Limit: A limit on the wagered amount for a day, a week, or a month.
- Cooling-Off Limit: A period during which you cannot deposit to the Casino.
- Self-Exclusion Limit: A period during which your account will be disabled.
- Session Limit: A limit on the amount of time spent gambling.
Limits can be amended at any time. A decrease in the limit will take effect immediately, however an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. For further assistance, contact support at [email protected].
Self-Exclusion by Request
You may also contact our support team at [email protected] to stop gambling for a definite or indefinite period. We will block your access and ensure you receive no promotional materials. Please note that self-exclusion does not exempt you from the verification procedure required to process funds.
External Help
You may contact any of the following organizations for consultation and support:
Protection of Minors
The Casino only accepts players who are at least 18 years old and uses all available methods to prevent minors from registering and playing. However, we encourage parents to cooperate in protecting their children from accessing gaming websites. Please visit the following websites for more information: